FAQs and Help
Frequently Asked Questions
(FAQs)
FYIsoft connects with your GL. Everything that happens in your GL remains unchanged. The only difference happens when it’s time to run your reports. After the minimal initial training time, you can expect to SAVE significant time during the reporting process, which will ultimately speed your financial close. Browse our case studies and see how our customers reduce their reporting time 50% and more!
FYIsoft can connect with nearly any GL, particularly those accessible via SQL or ODBC. We’re already pre-integrated with many ERPs, which makes the implementation process quick and painless. Learn more about our integrations.
Yes! FYIsoft is easy to learn and use. Your team will be completely self-sufficient, empowered to easily set up or change ANY reports needed without reliance on IT or consultants. Initial training takes only two to three brief phone calls, and after that, anyone with an author license will be able to create reports. FYIsoft’s unique “drag and drop” structure enables changes like organization restructurings, new account codes, and all those ad hoc report requests to be completed in an instant.
Absolutely. With FYIsoft you will have the ability to view reports by rows, columns, departments, time periods – any view needed is just a click away.
Most likely, the answer is yes. We integrate with most ERPs, but if we’re not already connected, we likely can be. Learn more about our ERP integrations.
No, not for the standard formats required for financial statements. With FYIsoft, the income statement, balance sheet, and cash flow statements are formatted just the way your auditors or executives expect. When you run your reports, these statements will be perfectly formatted, right out of the system. If additional custom formatting is required, reports can be downloaded in any file format needed, including Excel.
FYIsoft is designed for multi-entity companies, and this includes global enterprises. An unlimited number of entities can easily be consolidated, even if those entities have different account codes, different general ledgers (as happens with acquisitions), or different currencies. FYIsoft works to consolidate all your disparate financial data and standardize it for consistent reporting.
FYIsoft’s products are highly beneficial as an integrated suite, and many are seeking that “unified platform” that ensures all data is accurate and current across reporting, analytics and budgeting. But we also recognize that others prefer the flexibility to grow into the additional modules when they’re ready. FYIsoft provides that flexibility. Our solutions can be purchased as the full suite, or as individual products.
Implementation is quick, particularly if we are already integrated with your GL. If you’re ready, we are too. Training takes just a couple of thirty-minute phone calls.
Get Customer Support
Customers needing assistance may contact our support team at:
(877) 450-1440 ET (option 3)
or
(239) 298-5700 ET (option 3)
support@fyisoft.com
Weekdays, 9am - 6pm Eastern
Talk with Sales
We'd love to learn more about your business and explore ways that FYIsoft can simplify reporting. Contact our sales team.
All Other Inquiries
Please visit our contact page to submit a secure, online form or email info@fyisoft.com for assistance.